Privacy Policy

1. Data Controller

The data controller responsible for your personal information is:

Athabasca AI
520 3rd Avenue SW, Suite 1800, Calgary, AB T2P 0R3, Canada
Email: [email protected]
Phone: +1 (403) 718-4962

2. What Personal Information We Collect

When you interact with us — through our website, inquiry forms, or directly as a client — we may collect:

• Name and professional title
• Business email address
• Phone number (if provided voluntarily)
• Organization name and industry
• Message content from inquiry forms
• Technical information via cookies (see Section 5)

We do not collect financial information through our website. Payment arrangements, where applicable, are handled through separate and secure channels.

3. How We Collect Information

We collect personal information through:

• Contact and inquiry forms on our website
• Direct communications (email, phone)
• Cookie-based analytics tools (subject to consent)
• Client engagement documents during program delivery

Legal basis for processing: We collect and process personal information on the basis of your consent (where required), to fulfill our contractual obligations to clients, and based on legitimate interests in operating our business — specifically responding to inquiries and improving our services.

4. How We Use Your Information

• Responding to your inquiry and providing information about our programs
• Delivering the advisory or training engagement you have contracted with us
• Sending program-related communications (schedules, materials, updates)
• Improving our website and services based on aggregated, anonymized analytics
• Complying with applicable legal and regulatory requirements

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

5. Cookies and Analytics

Our website uses cookies to understand how visitors interact with our content and to improve the user experience. We use:

• Essential cookies: Required for basic site functionality; always active
• Analytics cookies: Used to understand page views and navigation patterns (subject to consent)
• Preference cookies: Used to remember your settings and consent choices

You can manage your cookie preferences at any time through our Cookie Policy page. Withdrawing consent for analytics cookies does not affect the functionality of the website.

6. Data Retention

• Inquiry and contact form data: Retained for up to 24 months from the date of last contact
• Client engagement records: Retained for 7 years following the conclusion of an engagement, consistent with standard Canadian business record requirements
• Analytics data: Anonymized and aggregated; not linked to identifiable individuals

Following applicable retention periods, personal information is securely deleted or anonymized.

7. Data Protection Measures

• Transmission of personal information over encrypted (HTTPS/TLS) connections
• Access to client data limited to team members directly involved in your engagement
• Regular review of our data handling practices
• Breach notification procedures in compliance with PIPEDA's mandatory breach reporting requirements

8. Third-Party Services

We may use the following third-party services, each subject to their own privacy policies:

• Analytics platforms (e.g., Google Analytics) — subject to your cookie consent
• Email service providers for client communications
• Secure cloud storage for program deliverables (shared only with relevant client contacts)

We do not integrate social media tracking or advertising networks on our website.

9. Your Rights Under PIPEDA

As an individual whose personal information we hold, you have the right to:

• Know that we hold personal information about you and to access that information
• Challenge the accuracy or completeness of your information and have it corrected
• Withdraw consent for processing, where consent is the basis we rely on
• Request erasure of your personal information, subject to legal retention requirements
• Lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have not been respected

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to third-party websites. Athabasca AI is not responsible for the privacy practices of those sites and encourages you to review their respective privacy policies before providing any personal information.

11. Children's Privacy

Our services are intended for organizations and business professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately at [email protected].

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of our website following an update constitutes acceptance of the revised policy. We encourage you to review this page from time to time.

13. Contact for Privacy Inquiries

For any questions, requests, or concerns related to your personal information or this policy, please contact our Privacy Officer:

[email protected]
+1 (403) 718-4962
520 3rd Avenue SW, Suite 1800, Calgary, AB T2P 0R3

You also have the right to contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca if you have concerns about how we handle your personal information.